FAQ & Site Info
FAQ
All of items on our Store are custom made (Made to Order) . Some orders ship out quickly and some take a bit longer to make, usually it’s just under a week or so, depending on the customization level. (max about 10 - 14 days). Once the item has been custom made, it'll be packaged up and shipped right on out.
Your patience and understanding is most greatly appreciated
Depending on the products that I ordered and where the items is currently being manufactured and stored, different items may be sent from different places. We do this to ensure faster and more efficient delivery times for you.
Please DO NOT panic if you've order 3 items and only 2 has been delivered, the other 1 is on the way!
Any other questions, just email us
If you need to make any changes to your shipping address, please contact at [email protected] within 24 hours of placing the order Only. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening. NOTE: To all customers that provided a different shipping address than their permanent address, we will not be responsible for lost or undelivered parcels and/or if you moved out of the address you provided us.
